Frequently Asked Questions
Can you furnish references?
Yes, we can furnish several references.
How much does it cost?
Every home and business is different. That is why we provide free estimates so that there are no surprises. We know exactly what equipment is needed and how long the job will take to complete. Most people are surprised at how affordable it is to have your windows cleaned. We strive to provide you with the best service for the best value.
Are you insured?
We are insured at the industry’s highest level and a certificate of insurance is available on request.
Do you clean hard water spots?
Yes, we have several methods and can determine which is best for your needs.
What happens if it’s raining?
Your satisfaction is what we are most concerned with. If it is simply sprinkling we will proceed as planned knowing that as long as the debris is removed from your windows they will remain sparkling clean even after the sprinkles. Otherwise, if the cleaning scheduled included interior we will complete the cleaning of interior windows and screens. We will then finish your exterior window cleaning within the week.
Do you clean window screens?
We clean all screens that are installed. The only exception is screen porches. If you would like your screen porch cleaned please specify that and we will include that in our quote.
What if it rains after my windows are cleaned?
Professionally cleaned windows really shouldn’t spot if it rains within a few days of the cleaning. Dirt makes your windows dirty, not rain. When the dust from landscapers, tree-pollen, exhaust, etc. settles on your windows, rain drops move the dirt around, and after the rain dries the dirt becomes much more visible. However, clean windows remain clean after the rain because once the pure rain water dries there is nothing to obscure your view.
What do I need to do before your arrival?
We have our own supplies and equipment. All we ask is that there is a clear path to the windows. Please remove any antiques, heirlooms, breakables, “knick-knacks”, etc. from furniture that may be in front of the window or on the window sill.